FinTech platform expands executive team with new hire focused on leading the team that will deliver core services to company’s growing and diverse customer base.
Capitolis, the leading SaaS platform that drives financial resource optimization for capital markets, today announced the appointment of Callie Reynolds as its Chief Customer Officer. Reynolds, who will lead Capitolis’ global customer success, including its global post-sales efforts, is the latest addition to the company’s growing executive team.
As Chief Customer Officer, Reynolds will develop the strategy and lead the team that delivers Capitolis’ core services to the company’s growing and diverse customer base, with a strong focus on customer satisfaction/retention and growth in adoption. Reynolds’ addition comes amid strong momentum for Capitolis, as the company continues to experience industrywide adoption of its proprietary technology platform.
With extensive experience in SaaS and an exceptionally strong background in customer success and account management, Reynolds joins Capitolis from Oracle, where she served as Vice President of Account Management for the Oracle Data Cloud division. In this role, she oversaw the support, adoption, and value exchange for the Measurement suite of solutions. During her time at Oracle, she was also named by New York Business Journal as one of its 2020 Women of Influence honorees.
Reynolds joined Oracle through its 2017 acquisition of Moat, an enterprise SaaS solution delivering analytics that measure viewability, attention, and brand safety across the digital advertising landscape. While at Moat, she served as Vice President of Account Management and grew the account management practice from its infancy into a global, cross-functional team, expanding across the U.S. and opening customer success centers in London, Sydney, and Singapore.
“We are thrilled to welcome Callie to Capitolis. Her deep expertise in the SaaS industry and strong track record of success make her an ideal fit to contribute to a rapidly growing business like ours,” said Gil Mandelzis, CEO and founder of Capitolis. “This year has presented us with a tremendous opportunity to accelerate the adoption of our innovative platform, and we look forward to continuing this momentum into 2021.”
“I’m excited to join a groundbreaking SaaS platform, with a world-class team, that’s truly transforming the way financial institutions utilize their balance sheets,” said Reynolds. “I look forward to partnering with Capitolis’ market-leading client base and bringing my SaaS experience to Capitolis to drive continued growth and enhance the company’s operational excellence.”
Capitolis, which helps financial institutions free up capital and remove barriers that would otherwise restrict trading, enables firms to optimize their balance sheet exposures through collaborative technology by eliminating unnecessary positions and finding the most suitable party to hold the remaining positions. The company has eliminated $5 trillion in overall positions to date for more than 50 financial institutions, including many of the world’s largest banks, as well as leading hedge funds and asset managers.
The announcement comes on the heels of a number of key executive hires in 2020, including Lindsey Baptiste as Senior Vice President of Finance, Hen Lotan as Chief of Staff, and Rahul Auradkar as Chief Product Officer. The company also recently announced its plans to grow its headcount from 50 employees at the beginning of 2020 to 90 employees by year-end